Shipping Information

Please make sure your shipping address is correct and you include a telephone number where you can be reached. Ultimate-wireless.com® is NOT responsible for items stolen from your porch or property. A claim needs to filed with the carrier. No refund or replacement will be given.

When you place an order, Ultimate-wireless.com® will usually ship your merchandise within 48hours . That time is used to make sure your payment clears.

Shipping charges include a Handling Fee.

We use USPS (United States Postal Service), FEDEX or UPS for shipping. Ground Shipping is the current default shipping method.

International Shipping Currently unavailable.

Free Shipping offer valid only on Domestic Orders of $99 or More (Temporarily Suspended). EXCLUDING GAMING CONSOLES . Ground Shipping is Free, Priority is Additional cost.


Ground shipping usually takes 5-7 Business Days. May take a little bit longer due to inclement weather or busy holiday seasons.

Shipping also available for :
US Territories and US Common Wealth

** We do not ship to P.O. Boxes except for US Virgin Islands and Alaska**

Ultimate-wireless.com® is not responsible for shipping service transit times. Transit times may vary, particularly during the Pandemic, Peak Holiday periods, and inclement Weather.

Delivered Items - If the tracking number shows the item as delivered the transaction is Complete. Ultimate-wireless.com® is NOT responsible for items stolen from your porch or property. A claim needs to filed with the carrier. No refund or replacement will be given.


Return/Refund Policy:


Please note that the following items may NOT be returned:
 

• - $1 Store Items

• - Manufacturer Discontinued items​

• - Clearance Items

• - Items for which manufacturers will not accept returns

• - Items not purchased from Ultimate-wireless.com®

• - Items which require re-boxing

• - Items which have undergone revisions w/out being assigned a new part # by the manufacturer

• - Certified Factory Refurbished items

• - Items Without a copy of your Receipt and a RMA# (Returned Merchandise Authorization) assigned by Ultimate-wireless.com® via email.

• - All returns must have the complete Return Merchandise Authorization # (RMA) prominently displayed on the shipping label in order to be received into our warehouse. If the RMA# is not visible, your shipment may be refused.

It is the customer’s responsibility to check the product for any defects. All defected merchandise must be reported to us via email within Seven (7)Days and returned within thirty(30) days from the date you receive your shipment. Ultimate-wireless.com® will assign your RMA# via email.

We will not accept any claim for damage or defect after the (30)Day period is over or without a RMA#.

 Ultimate-wireless.com® reserves the right to require the purchaser to return the defective goods directly to the manufacturer for replacement after the 30 day period is over.

All Non-defective items returned are subject to a possible 15% restocking fee ( Example: You changed your mind after purchasing.)

Customers are responsible for shipping returns back to Ultimate-wireless.com®.

Once our Return Policy is met, A refund will be given (minus 15% restocking fee)if applicable.

Gaming Returns - We do not except video game returns for a refund. We can give same model/game replacement after we receive the original back.